USSD-commands to manage the service:
*146*941* Package code# – package activation.
You can choose a new package anytime, even if package validity period still didn’t end. After all data in your package is used, internet speed will slow down, and you will be able to use unlimited chat option.
At any time you can use “Add More Data Option” if you wish to have more traffic in your package, or you can activate another package via USSD command. If traffic in your package is finished, you will be switched to Per MB option automatically.
If package period ended up, internet will be shut off and you you will receive SMS message with instruction on how to visit landing page and choose a new option.
In order to use “More Data” option users can use following USSD Commands
*146*950# – cancel “More Data” option with no money back;
*146*951*1# – buy “More Data” option;
*146*952# – check “More Data” option status.
In order to to manage “Pay As You Go” option users can use following commands:
*146*961# – service activation;
*146*960# – service deactivation;
*146*962# – status of the service.
Data packages are available in 70 countries and are charged in 100 KB increments. In other countries, only “Pay As You Go” option is available.
In some countries that are included in Data passes data pricing structure is altered. This is because we cannot guarantee the same pricing structure everywhere.
In countries of Zone 2 for each megabyte of data used, 2 megabytes will be deducted from the remaining data balance. For example, if you use 10MB of data, your balance will be deducted by 20MB. List of these countries is available in our “Terms and Conditions” on the landing page and below.
In case of choosing “More Data” option, this rule is not applicable.
Zone 1 Countries: Armenia, Australia, Austria, Belgium, Bulgaria, Canada, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Georgia, Germany, Greece, Hong Kong, Hungary, Iceland, Ireland, Italy, Kazakhstan, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Russia, Slovakia, Slovenia, Spain, Sweden, Tajikistan, Turkey, United Arab Emirates, United Kingdom, Uzbekistan, Vatican City.
Zone 2 Countries: Albania, Azerbaijan, Belarus, Chile, China, Egypt, Ghana, India, Indonesia, Israel, Mexico, Montenegro, New Zealand, Philippines, Saudi Arabia, Serbia, Singapore, South Africa, South Korea, Sri Lanka, Switzerland, Taiwan, Thailand, Ukraine, USA
How to choose a package
You can choose a package either using USSD command provided above, or using so-called “Landing Page”, following few easy steps:
After you insert TouchDown Sim in your phone, you have to go to phone settings and set up APN: apn. If your phone supports automatic setting of APN, you can skip this step.
Make sure you have all applications closed and switch On Data roaming.
Use USSD command *146*941* Package code# to activate necessary package or open a browser on your smartphone or tablet PC and enter any webpage address, e.g. www.touchdown.com.my
In case if you used USSD command, you will get a text message confirming your package selection, and you can start surfing internet in 1-2 minutes after receiving such message. If you tried to open a webpage, system will automatically redirect you to the “Landing Page”, which is free to navigate in.
If “Landing Page” doesn’t open automatically, try to go to your phone settings first and select “Clear history and website data” or “Empty Cash”. Please note that in this case records of your previously browsed websites or saved passwords might be removed from your phone memory. Alternatively try to type in your browser http://touchdown.data in order to access “Landing page” automatically.
When “Landing Page” opens, choose desired data package and wait 1-2 minutes until package is being activated.
You can now use internet!